Last night in a moment of confusion, I managed to get myself locked out of the hotel room.  I jumped in the elevator (which is lined with a matt displaying the day of the week in English and Mandarin, and changed everyday) and hoped the one receptionist who speaks English was on shift.  She was and by the time I had ridden the elevator back up to my floor, a maintenance person was waiting at my door to let me into my room.  These people have an incredible sense of efficiency.  

For example...
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